Shipping policy
Vallora Shipping Policy
Last updated: June 16, 2026
Order Processing
Once you have placed your order, our team will process it within 1-2 business days. You will receive a tracking email as soon as your order is dispatched, allowing you to stay up-to-date on the status of your purchase.
Domestic Shipping — United States
For orders shipped within the United States, we offer the following shipping options:
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard/Free | 3-7 business days | Free |
| Expedited | 2-4 business days | Calculated at checkout |
| Express | 1-3 business days | Calculated at checkout |
International Shipping
For orders shipped outside of the United States, please allow 7-21 business days for delivery. Please note that customs and duties are the responsibility of the customer, and any additional fees will need to be paid upon delivery.
Order Tracking
Once your order has shipped, you will receive a tracking email with details on how to track the status of your order. You can use this information to stay up-to-date on the delivery of your purchase.
Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us at support@vallora.shop within 10 days of the expected delivery date. Please include your order number and photos of the damaged items, and we will work with you to resolve the issue.
Contact Us
If you have any questions or concerns about your order, please don't hesitate to contact us at support@vallora.shop. We are here to help and will respond to your inquiry as soon as possible.